Building the future of global commerce

Introducing Shipwire Platform Guided Flows

August 4, 2017

The Shipwire Platform connects users’ supply (products and inventory) to their demand (paying customers, B2B and B2C). Given all of our platform releases and the increasing number of them, we realized that platform users would benefit from an easy way to stay on top of upgrades and new features, so we’re happy to introduce guided flows within the Shipwire Platform.

In addition to making it easy to discover and leverage functionality as soon as it’s released, guided flows shine a new light on existing features, helping users to uncover options and new possibilities.


How does it work?

When you sign into the Shipwire Platform, a popup will walk you through the Shipwire Dashboard (our first feature with a guided flow!).


The flow recaps every major piece of the Dashboard and clearly explains its utility.

You can always press “learn more” if you need a recap.


What's Next?

Moving forward, a guided flow will accompany every major feature release. Existing features, such as our Activity History and Order Overview pages, will also be updated to include guided flows as well.

Jonathan Tran

Jonathan Tran is the Product Marketing Manager in charge of the Shipwire Platform at Ingram Micro Commerce & Fulfillment Solutions. He represents the collective voice of platform merchants in the product development process and develops go-to-market strategies. Connect with him on Linkedin.